16. Issues

Issues is a great tool to share results with other users or get feedback. It allows keeping the discussion in one place - traceable and linked to specific data.
The feature is available for:

  • Folders, including Projects
  • Pipelines
  • Tools.

Open an issue

To open an issue, a user shall have READ permissions for a discussed object. For more information see 13. Permissions.

To open an issue the following steps shall be performed:

  1. Navigate to the object you want to discuss and click CP_Issues icon → Issues.
    CP_Issues
    Note: the second way is to navigate to a folder that contains the object you want to discuss and click CP_Issues icon in the desired object's line.
    CP_Issues
  2. The Issues pane will be opened.
    CP_Issues
  3. Click CP_Issues button to create a new issue.
  4. Fill up the open form:
    • Title (e.g. new issue),
    • Description (e.g. error). Description supports MARKDOWN formatting, thus you can write your text in the Write tab with special symbols and then preview it in the Preview tab.
      CP_Issues
      Note: you can address your topic to a specific user if you put @ symbol and start to write username. The system will suggest you choose from the list. After you save your topic, the user will receive e-mail notification.
  5. When you finish, press the Create button - the topic will be created. You'll see topic title, the author and how much time past since the topic was created.
  6. You can click on it to open and see description. If you want to go back to the list of all discussions, click CP_Issues.

Change an issue title

To edit an issue title a user shall be OWNER of the discussion. For more information see 13. Permissions.

To change an issue title the following steps shall be performed:

  1. Navigate to the issue which title you want to change and open it.
  2. Click the issue title - the Title field will be open for editing.
    CP_Issues
  3. Enter new title and click out of the field.
  4. The new title will be saved.

Leave a comment

To leave a comment a user shall have READ permissions for a discussioned object. For more information see 13. Permissions.

To leave a comment on an issue the following steps shall be performed:

  1. Navigate to the object you want to discuss and click CP_Issues icon → Issues.
    Note: the second way is to navigate to a folder that contains the object you want to discuss and click CP_Issues icon in the desired object's line.
  2. The Issues pane will be opened.
  3. Click on an issue you interested in.
  4. Fill up the Comment form. Comment supports MARKDOWN formatting, thus you can write your text in the Write tab with special symbols and then preview it in the Preview tab.
    CP_Issues
    Note: you can address your comment to a specific user if you put @symbol and start to write username. The system will suggest you choose from the list. After you save your comment, the user will receive an e-mail notification.
    Note: you can also drag and drop pictures here, so that everyone can see the issue more clearly:
    CP_Issues
  5. When you finish, press the Send button - the comment will be created. You'll see your comment, the author and how much time past since the comment was created.
    CP_Issues

Edit a comment

To edit a comment a user shall be OWNER of the comment. For more information see 13. Permissions.
Note: to edit a topic description the same steps should be performed.

To edit a comment the following steps shall be performed:

  1. Navigate to the comment you want to edit.
  2. Press CP_Issues icon - the editing form will be shown.
  3. Change your comment and click CP_Issues to save your changes.
    Note: CP_Issues won't be available until you change something.
    Note: if you change your mind and want to leave your comment as is, click CP_Issues.
  4. The changes will be saved.

Delete a comment

To delete a comment a user shall be OWNER of the comment. For more information see 13. Permissions.

To delete a comment the following steps shall be performed:

  1. Navigate to the comment you want to delete.
  2. Click CP_Issues icon.
    CP_Issues
  3. Confirm your action in the dialog window.
  4. The comment is deleted.

Delete an issue

To delete an issue a user shall be OWNER of the issue. For more information see 13. Permissions.

To delete an issue the following steps shall be performed:

  1. Navigate to the issue you want to delete and open it.
  2. Click CP_Issues icon.
    CP_Issues
  3. Confirm your action in the dialog window.
  4. The issue is deleted.